Terms of use

Last updated: 18 August 2026

These Terms of Use (“Terms”) govern your access to https://cluster-pulsepoint.digital (the “Site”) and, where applicable, professional engagements with Cluster Pulse Point (“we”, “us”). By using the Site you accept these Terms. If you do not agree, do not use the Site.

1. Who we are

Cluster Pulse Point is a professional practice providing application analytics and cluster reliability reporting services. Contact details appear in the Site footer and on the Contact page.

2. Informational nature of the Site

Content on the Site — including fee guidance, field notes, and service descriptions — is general information. It does not form a binding proposal until confirmed in a written engagement letter or statement of work.

3. Engagements

Paid work is governed by a separate written agreement. In case of conflict between these Terms and a signed engagement letter, the engagement letter prevails for that engagement.

4. Acceptable use

You must not misuse the Site, attempt to disrupt its operation, submit malicious or unlawful content through forms, or scrape the Site in a way that impairs service for others.

5. Intellectual property

Site text, branding, and design are owned by Cluster Pulse Point or its licensors. You may not copy substantial portions for commercial use without prior written consent. Engagement deliverables are licensed as stated in the relevant agreement — typically a perpetual internal-use licence to the client for the final report.

6. Disclaimer

To the fullest extent permitted by Australian law, the Site is provided “as is” without warranties of uninterrupted availability or fitness for a particular purpose. Professional advice arises only under a signed engagement.

7. Liability

Nothing in these Terms excludes rights you cannot exclude under the Australian Consumer Law. Subject to those rights, our aggregate liability arising from Site use is limited to AUD 100, and we are not liable for indirect or consequential loss. Liability for paid engagements is as set out in the engagement agreement.

8. Governing law

These Terms are governed by the laws of New South Wales, Australia. Courts of New South Wales have exclusive jurisdiction, subject to any mandatory consumer protections.

9. Changes

We may update these Terms by posting a revised version on this page. Continued use of the Site after changes constitutes acceptance of the revised Terms.

10. Contact

Questions about these Terms: hello@cluster-pulsepoint.digital or Level 9, 45 Market Street, Sydney NSW 2000.