Assessment detail
Incident pattern review
A focused pass over repeated outages and near-misses to separate coincidence from structural cluster weakness.
Who this is for
Teams stuck in a loop of similar incidents — the same dependency timeout, the same failover that never quite completes — and need an outside eye before another postmortem repeats the last one.
Result
A pattern brief that groups incidents by mechanism, highlights where application analytics contradict tribal explanations, and recommends which reliability experiments to run next.
Included
- Structured intake of up to twelve incidents or near-misses from the past year
- Pattern clustering session with your on-call leads (half day)
- Written brief with diagrams of repeating failure chains
- Optional short addendum if patterns implicate a neighbouring cluster you name
Excluded
Full cluster reliability assessment depth, live war-room facilitation, or rewrite of your postmortem template.
Next step
Tell us which incidents keep returning and we will confirm whether a pattern review or a full assessment fits better.