Sydney · Application analytics

Written reliability reports for clusters that already keep you awake

Cluster Pulse Point sits with operations and platform teams to examine how applications behave under real load, then delivers plain-language reliability reports you can hand to engineering leads and risk owners.

Analyst reviewing printed notes at a desk

What we actually deliver

Our work ends in documents, briefings, and agreed follow-up actions — not a login to another monitoring product. Clients bring us when cluster behaviour is noisy, post-incident notes disagree, or leadership needs a sober read of reliability risk.

Cluster reliability assessment

A time-boxed review of failure modes, recovery paths, and the metrics that actually predict trouble for your application cluster — finished with a signed reliability report.

Assessment scope and inclusions

How an engagement runs

Access briefing, evidence gathering, draft findings, and a closed reading with your owners. See the full sequence on the engagements page.

Walk through the engagement cycle

Related work

Assessments, incident pattern reviews, and recurring reliability briefings.

Cluster reliability assessment

A time-boxed examination of how your application cluster fails, recovers, and signals trouble — delivered as a formal reliability report.

Fixed project fee from AUD 18,500 · 10–15 business days

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Incident pattern review

A focused pass over repeated outages and near-misses to separate coincidence from structural cluster weakness.

Fixed fee from AUD 7,800 · 5–7 business days

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From recent clients

“They spent three days in our staging and production notes before writing a word. The reliability report named the retry storm we had been blaming on the load balancer — awkward to read, but it ended a month of circular arguments.”

— Mira K., platform lead, Melbourne payments team

“Useful assessment, though the first draft assumed more access to our runbooks than we could grant. Once we clarified that, the final brief was fair and specific.”

— Tom R., SRE manager, Brisbane logistics

More client stories

Field notes